Privacy Policy
Last updated: 2/5/2026
This Privacy Policy explains how personal data is collected, used, stored, and protected when you use our food delivery platform, including our website, mobile application, and related services (collectively, the "Platform").
The Platform is owned and operated by ThynkTech VOF, a company registered in the Netherlands ("Company", "we", "us", or "our"). We are committed to protecting your privacy and processing personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch privacy laws.
By using the Platform, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Company name: ThynkTech VOF
Country of registration: The Netherlands
Role under GDPR: Data Controller
For privacy-related questions, you can contact us at:
Email: dpo@budgeats.nl
2. Personal Data We Collect
We collect different types of personal data depending on how you use the Platform.
2.1 Data You Provide to Us
Full name
Email address
Phone number
Delivery address
Account login details
Payment-related information (processed securely by third-party payment providers)
Communications with customer support
2.2 Restaurant & Partner Data
Business name and registration details
Contact person name and contact details
Bank account details for payouts
Menu items, pricing, and availability
2.3 Automatically Collected Data
IP address
Device and browser information
Operating system
Usage data (pages viewed, actions taken)
Cookies and similar technologies
3. How We Use Your Personal Data
We process personal data for the following purposes:
To create and manage user accounts
To process and fulfill orders
To facilitate payments and refunds
To provide customer support
To improve and optimize the Platform
To communicate important service-related updates
To comply with legal and regulatory obligations
We do not sell personal data to third parties.
4. Legal Basis for Processing (GDPR)
We process personal data based on one or more of the following legal grounds:
Performance of a contract
Legal obligation
Legitimate interest
Consent (where required)
You may withdraw your consent at any time.
5. Sharing of Personal Data
We may share personal data with:
Restaurants to fulfill your orders
Delivery partners (where applicable)
Payment service providers
IT service providers and hosting partners
Government authorities if required by law
All third parties are required to process data securely and in compliance with GDPR.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Ensure proper functionality of the Platform
Analyze usage and performance
Improve user experience
You can manage cookie preferences through your browser settings.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law.
8. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure. However, no system can be guaranteed to be 100% secure.
9. Your Rights Under GDPR
As a user located in the EU, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Data portability
Withdraw consent
Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
Requests can be submitted via the contact details above.
10. International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with GDPR.
11. Children’s Privacy
The Platform is not intended for users under the age of 16. We do not knowingly collect personal data from children.
12. Third-Party Links
The Platform may contain links to third-party websites or services. We are not responsible for their privacy practices.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on the Platform, and continued use constitutes acceptance of the updated Policy.
14. Contact
For questions, requests, or complaints regarding this Privacy Policy:
Email: dpo@budgeats.nl
By using the Platform, you acknowledge and agree to this Privacy Policy.